Support
Privacy Policy
This is a Privacy Notice of the Fusion Group:
- UK: Fusion Business Solutions (UK) Ltd, Aldwych House, 71-91 Aldwych, Greater London, WC2B 4HN, United Kingdom
- Germany: Fusion Business Solutions (DE) GmbH, Claudius-Keller-Straße 3b, 81669 München, Munich, Germany
- Spain: Fusion Business Solutions Iberia, Geminis building, Avenida de las Cortes Valencianas nº 39, Entresuelo 2 – Despacho G, E46015 – Valencia, Spain.
- India: Bective and Wesley Private Limited, 907 to 910, 9th Floor, Apollo Premier, Vijay Nagar, Indore Madhya Pradesh, India. 452016
- United States: Fusion Business Solutions Inc., 54 West 40th Street, New York NY 10018 United States
- Netherlands: Fusion Business Solutions Netherlands (Foreign Legal entity: Fusion Business Solutions (DE) GmbH), Johan Cruijff Boulevard 65-71, 1101 DL Amsterdam, Netherlands
Together ‘Fusion Group’, ‘Fusion’, ‘we’, ‘us’, and ‘our’).
General
This privacy notice tells you what to expect when we collect personal information (also sometimes called in this Privacy Notice personal data). Fusion is committed to ensuring that all personal information is processed in accordance with applicable Data Protection Legislation.
- In the UK the applicable data protection legislation is the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR)
- In the EU the applicable data protection legislation is the EU General Data Protection Regulation (Regulation (EU) 2016/679)
We have appointed a Data Protection Officer (DPO), Robert Wassall, who can be contacted via: [email protected]
We collectively refer to collecting, using (handling), sharing, storing, and doing anything else with your personal information as ‘processing’.
Scope
This Privacy Notice applies to all our data subjects, (those whose personal information we process), except our employees, former/ex-employees, agency staff, contractors, secondees and non-executive directors and anyone else who works for us now or has done so at some time in the past, for whom there is a separate Privacy Notice.
What is personal information?
Personal information is anything that enables you to be identified or identifiable. We may process some or all of your following personal data:
- First and last names
- Postal, email and IP addresses
- Telephone numbers
- Identity documents (e.g., passports & driving licence)
- Identity numbers (e.g., National Insurance and bank accounts)
- Career & educational documents (e.g., CVs & qualifications)
- Contact information
Please note that you do not have to provide any of your personal information to us, but if you do not provide all the information we ask for, we may not be able to do or provide a service to you.
How do we collect (obtain) your personal information?
We may collect personal information about you as follows:
- Directly from you when you contact us e.g., by email or phone, or via the website Contact Us form
- From your computer devices when you visit our website
- When you give us your business card
- From CCTV images (UK and India only)
- By using web cookies. (Please see the Cookies Policy)
- When you ask us to provide goods or services to you or someone else
- When you register for or attend our events
- When you submit CVs or work history information to us
- When you subscribe to our newsletters
- When you access our online publications and events
- When you contact us via social media
- For registering and participating in prize draws
- From using the services of Lusha, a third-party provider which sells B2B
company and contact data
We do not collect personal information from public sources.
Using your personal information
When we collect your personal information, we may use it for any of the purposes described below or as stated at the point we collect it from you, or as may be obvious to you from the context of collection, including:
- To provide information, goods, or services that you have requested
- To contact you
- To administer and manage our website, application, or platform
- To provide you with a newsletter or online publication
- To ensure you can attend an event
- To consider whether to offer you employment with us
- To manage our relationship with you
- To create and manage customer/user accounts
- To develop our businesses and services
- To conduct quality and risk management reviews
- To ensure you can participate in prize draws
- For any other purpose(s) for which your personal information has been provided to us, including any of the purposes given under ‘How do we collect (obtain) your personal information? Above
We do not collect personal information for sale to third parties.
Using your personal information for marketing
Where we are legally required to do so, we will only provide you with marketing materials if you have given us your prior consent.
If you opt into any subscriptions, but later want to unsubscribe, you should look for and follow the instructions we will provided in our relevant communications to you.
If you choose to unsubscribe, we may retain some of your personal information to identify you, so that we can continue to honour your request and ensure that we do not continue to provide you with marketing materials
What is our lawful (legal) basis for processing your personal information?
Depending on the processing activity, we rely on one or more of the following lawful bases for processing your personal information:
Consent: We may process your personal information after you have consented (agreed) to us doing so. Your consent may have been obtained by us, or by third parties on our behalf. You have the right to withdraw your consent at any time.
Contract: We may process your personal information when we need to deliver a contractual service to you or because you have asked us to do something before entering a contract (e.g., provide an estimate).
Legal obligation: We may process your personal information when we need to comply with a legal obligation.
Legitimate interest: We may process your personal information when we need to for our or another’s legitimate interests, where these interests are not overridden by your rights.
How do we keep your personal information secure?
We have implemented generally accepted standards of technology and operational security to protect personal information from loss, misuse, alteration, or destruction.
Only authorised persons are provided with access to personal information we have collected, and such individuals have agreed to maintain the confidentiality of this information.
Sharing your personal information
We may share (disclose) your personal information with organisations or individuals for:
- The purposes for which the information has been submitted
- The purposes listed above under ‘Using your personal information’
- As agreed between us
We may also transfer share or disclose personal data to providers of identity management, website hosting and management, data analysis, data backup, security and storage services.
These providers may use subcontractors (also known as sub-processors) that have access to your personal data.
We may also share your personal information with professional advisors.
It is our policy to only share your personal information with the above other organisations and individuals that are legally or contractually bound to protect your personal information to the same standards as we are, and that will flow those same standards to their subcontractors.
We may also share your personal information with third parties in connection with our corporate transactions, (e.g., mergers and/or acquisitions), as a result of which your personal information may be assigned to a third party.
We may also share your personal information with law enforcement, regulatory and other government agencies and to professional bodies and other third parties, as required by and/or in accordance with applicable law or regulation.
The other organisations that we routinely or regularly share your personal information with are:
- Our Partner Vendors like to register the Opportunity and to get a quote
- Our external IT support provider
International transfers of your personal information
We operate as a business across the world. This often means we need to transfer personal data outside the country of origin. When this is necessary, we ensure that we have appropriate safeguards in place that comply with applicable Data Protection Legislation.
When your personal information is transferred outside the UK, or EU/EEA Any such transfer will be only:
- To you; or
- To a recipient located in a country which provides an adequate level of protection for your personal information; or
- To a recipient under a contractual agreement which satisfies UK or EU (as applicable) legal requirements for the international transfer of personal information, to ensure that appropriate safeguards are in place to protect your personal information in accordance with UK or EU (as applicable) levels of data protection are maintained; or
- When your personal information has first been anonymised
Retention of your personal information
We will retain your personal information only for as long as we need it, given the purposes for which it was collected, or as required to do so by law.
To determine the appropriate retention period for your personal information, we consider the amount, nature, and sensitivity of it, the potential risk of harm from unauthorised use or disclosure of it, the purposes for which we process it and whether we can achieve those purposes through other means, as well as applicable legal requirements.
Your rights in relation to your personal information
You have the following rights under UK and EU Data Protection Legislation. The rights available to you depend on our reason for processing your information.
Access: You have the right to ask us for copy of your personal information.
Rectification: You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Erasure: You have the right to ask us to erase your personal information in certain circumstances.
Restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Objection to processing: You have the right to object to the processing of their personal data in certain circumstances.
Data portability: You have the right to ask that we transfer the information you gave to another organisation.
Automated decision making: We do not use your personal information for automated decision making.
Children: We understand the importance of protecting children’s privacy and we never knowingly collect personal information about individuals under the age of 18.
Cookies: Please see our Cookies Policy.
Contact us
If you have any questions about this privacy notice or the way your personal information is processed by us, or would like to exercise one of your rights set out above, please contact us by one of the following means:
Email: [email protected]
Telephone: +44 (0)208 814 4802.
Complaints: You also have the right to lodge a complaint with your local data protection regulator (where there is one).
UK: The Information Commissioner Office (ICO).
https://ico.org.uk/make-a-complaint/
Germany: Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18, 91522 Ansbach, Germany
[email protected] and +49 (0)981/180093-0
https://www.lda.bayern.de
Spain: Agencia Española de Protección de Datos (AEPD)
C/Jorge Juan, 6, 28001 Madrid, Spain
+34 901 100 099 / +34 91 266 35 17
https://www.aepd.es/es
Netherlands: Autoriteit Persoonsgegevens, (AP)
PO Box 93374, 2509 AJ DEN HAAG
[email protected]
(+31) – (0)70 – 888 85 00 for complaints
https://autoriteitpersoonsgegevens.nl/en
India: Same as for UK above.
America: Same as for UK above.
This privacy notice was last updated on 29th March 2023.
We may update this privacy notice at any time by publishing an updated version. So that you know when we make changes to this Privacy statement, we will amend the revision date above. The new modified or amended privacy notice will apply from that revision date.