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The AI Job Math: Stop Wasting Time, Start Creating Value

In her book, The Experience Mindset, Tiffani Bova outlines seven key attributes that define a great customer experience—efficiency, personalisation, predictiveness, proactivity, flexibility, responsiveness, and value delivery

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Fusion in India Wins "Best Employer Brand Award 2024" Three Times in a Row!

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AIOps: Separating Fact from Fiction 

AIOps isn't just a fancy term. It's a fundamental shift in how we approach IT monitoring and operations. This blog tackles some of the most common myths surrounding AIOps, helping you understand its true potential.

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News

It's Official! Fusion GBS is a Great Place To Work

We are proud to announce our Germany, India, Spain and the UK hubs have received Great Place To Work® Certification™. It is the most definitive employer-of-choice recognition that companies aspire to achieve.

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data led operational insights Fusion Global Business Solutions
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AIOps: A Keystone for Scaling and Innovating Digital Businesses

Fusion GBS shares how AIOps works to streamline workflows and improve operational efficiency through artificial intelligence for IT Operations

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teamwork meeting with business people
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ERP & Service Management: Bridging the Engagement Gap

ServiceNow’s Financial Analyst Day in May '23 highlighted the overlooked gap between Enterprise Resource Planning (ERP) and Service Management. This gap impacts an organisation's capacity for customer and employee engagement.

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data insights service management improvement for business
Blog

Implementing Generative AI in ITAM: Best Practices and Takeaways

This blog aims to demystify the steps to seamlessly integrate Generative AI into your ITAM processes, offering a roadmap of adoption & effective implementation

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data led operational insights Fusion Global Business Solutions
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The Future of ITAM with Generative AI

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people working as a team company
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Deep Dive into Generative AI Applications in ITAM

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An Outlook on Generative AI and IT Asset Management

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Fusion In India Tree Plantation Drive 2023
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Fusion In India's Tree Plantation Drive 2023

500 trees were planted during this drive, bringing our cumulative tree plantation count to 3000+. Read more about Fusion in India's Tree Plantation Drive here

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Fusion GBS partners BMC Solutions
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Our Strategic Partnership with BMC Software Elevates IT Service Solutions

Fusion Global Business Solutions partner with BMC Software, a leading name in enterprise IT solutions, to champion innovation and delivering transformative IT service management (ITSM) and IT operations (ITOps) solutions.

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Fusion Top 25 IT Firms in Central India at Pride of MP Awards
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Fusion Named Among Top 25 IT Firms in Central India at Pride of MP Awards

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Leading Innovation with BMC Helix & Kubernetes

Fusion GBS has been awarded the contract for delivery of BMC Helix ITSM, Discovery & Digital Workplace platform using Kubernetes architecture for the CDTi

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Fusion GBS joins the United Nations Global Compact Early Adopter Programme

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Fusion awarded a place on the Crown Commercial Service G-Cloud 13 Framework

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